Hotel a Benton Harbor

“Very easy to get to. Very nice staff, rooms were very clean. We even got to enjoy the pool. ”

“I didn't use it ”

“The first room we were assigned was dirty and there was a ton of garbage behind the table in between the beds. The hotel staff was not the most friendliest when checking out. The beds are NOT soft at all!! ”

“Stayed here for over a week. The room was clean and comfortable. The breakfast was good and included eggs, sausage, potatoes, oatmeal, waffles, bagels, fresh fruit, yogurt, juice and a few more things. I recommend making a breakfast sandwich with bagel, sausage, and egg! Overall hotel was clean, but when I went to use a pool, the area around it was dirty with garbage on the floor and pool water did not look clean. It needs to be looked into. I’ve stayed in multiple hotels in that area and a few...

“A beautiful gal checked us in. I don't remember her name but it was very pretty and started with a C. (Carmalia??) Before she assigned us a room, she asked our preferences, like which floor, close to the elevator, tub or shower? This was very appreciated!! She also explained the players club and showed us a map and was not hurried. She's definately a keeper!! Our room was very clean. Lots of pillows. Comfortable bed. Lots of lighting and storage. Microwave and fridge, coffee maker, bottled...

“Clean room! Nice staff! ”

“Positive: Breakfast was very good and bed was comfortable. Negative: Pool was closed and I did see a cockroach in the room. ”

“Room was clean! Staff was helpful and friendly. Stayed 3 nights for a work trip.”

“Parking is easy, the heating worked well, the rooms are spacious. I would recommend replacing the carpet in the elevator as it is worn out, and maybe putting some mirrors in there as well as it is too plain. ”

“Very clean rooms. ”

“Every detail of my stay was clean and comfortable. ”

“Staff were very kind, and accommodating ”

“Great location, super friendly staff. We will definitely stay here again!”

“Great Property, but Service Needs a Personal Touch I had mixed feelings about my recent stay. On the positive side, the rooms were spotless and the property itself is in excellent condition. However, the service didn’t quite live up to the surroundings. I believe great hospitality is all about the little things, and a few details were missed during my visit: A Slow Welcome: After a long flight delay, I arrived around 8:00 PM. Unfortunately, the reception desk was empty. I waited about 10 minutes...

“Quick and easy checkin, clean room, easy parking and as expected. My only disappointment was that there was only powdered creamer for coffee in the lobby and thats minor for sure!”

“The room I got was okay before inspection. I got a king bed for the night and underneath the desk were three little chocolate-like, maybe even “Milk Duds” candy droplets along the floor. In the bathroom, the bottom of the shower curtain was stained with mold and it had this old-aged smell rather than a “clean” smell. There was some accumulation of dust within the room too, which just makes it seem like it was never touched at all. When me and my partner went to the desk to discuss these issues,...

“Staff was great. My room was big, and clean. I will be returning to stay again. ”

“We've stayed at this facility a couple different times, so I find it satisfactory.”